Here is a comprehensive list of payment options available
to our customers.
Web Orders
1. Payment by Credit/Debit Card
All transactions involving Credit/Debit cards
are handled through WorldPay. WorldPay are a highly respected
organisation and are part of the Royal Bank of Scotland Group,
the 5th largest bank in the world. Your payment details are
authorised by WorldPay and Cell Pack Solutions Ltd never have
sight or knowledge of your credit card details. All major
Credit Cards are accepted including; Visa, MasterCard, Delta,
JCB, as well as Debit cards such as Switch and Solo.
We have agreed a 5 DAY preauthorization period
with Worldpay, this means we do not automatically take payment,
it gives us an opportunity to review the order and advise
you of availability and delivery should there be a problem.
It also allows a short period for you to cancel - although
in normal circumstances we do try to ship on the same day.
If product is unavailable we would email you and advise of
the delay and ask your permission to take payment.
2. Payment by Paypal
We have added Paypal as a method to all our websites , this is a preferred option for many people who have experience of the Ebay Shopping Portal
3 . Payment by Cheque or Postal Order
We understand that not all customers are comfortable
with supplying Credit Card details online, so we provide this
second payment option. Simply print your order and send it
along with your Cheque or Postal order, payable to Cell Pack
Solutions Ltd, to:
Cell Pack Solutions Ltd
Unit 218 Tedco Business Works,
South Shields,
Tyne and Wear,
NE33 1RF
In these circumstances, please allow 5 days
for cheques to clear.
Telephone Orders
1. Payment by Credit/Debit Card
If you provide us with your Card details when
making an order over the Phone, we can verify your order using
the ‘Card Holder Not Present’ system. We will
only hold your information for the time it takes to process
your order. Once this has been completed we will delete it
from our computer system.
Our normal working hours are 8.00 am to 5.00 pm Monday to
Friday
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